Deleting VDNs

Last Updated : Dec 03, 2021 |

About this task

Delete one or several VDNs at a time. The Configuration Server removes the deleted VDNs from the contact center, and you cannot restore the VDN configuration.

Procedure

  1. On the Configuration Server web portal, go to Administration > Contact Center > Vector Directory Numbers (VDNs).
  2. On the Vector Directory Numbers screen, select one or several VDNs.
  3. Optional To select all VDNs, select the check box next to Extension.
  4. At the top-right corner of the page, click the Delete icon.
  5. In the confirmation window, click Yes.

    The Configuration Server removes the selected VDNs from the contact center.