Assigning application pages to a local role

Last Updated : Apr 21, 2022 |

About this task

Assign pages to a local role to provide a group of users with access to specific web portal tabs. You can assign pages only to a local role within the Contact Center Administration, System Administration, and Online Help applications. For example, you can provide a supervisor with access to the Skills, Agents, and Holiday Tables pages in the Contact Center Administration application.

Procedure

  1. On the Security App navigation menu, click Applications and click one of the following:

    • System Administration: To edit a local role for the System Administration application.

    • Contact Center Administration: To edit a local role for the Contact Center Administration application.

    • Online Help: To edit a local role for the Online Help application.

  2. Go to the Manage Roles subtab.
  3. In the corresponding row, click the Assign-pages icon.

    The Configuration Server displays the Assign Pages pane on the right.

  4. Select pages to provide the local role with the required access.
  5. At the top-right corner of the pane, click Commit.

    The Configuration Server saves the global role configuration.