Duplicating VuStats data formats

Last Updated : Apr 21, 2022 |

About this task

Duplicate the created VuStats configuration to add more VuStats data formats with a similar configuration to the contact center.

Procedure

  1. On the Configuration Server web portal, go to Administration > Parameters > VuStats.
  2. On the VuStats screen, select the required VuStats data format.
  3. At the top-right corner of the screen, click the Duplicate icon.

    The Configuration Server displays the VuStats configuration fields.

  4. In Format Number, type a new number of the VuStats data format.

    The value range is 1 through 50. You must use a unique format number for each VuStats configuration.

  5. At the top-right corner of the screen, click Commit.

    The Configuration Server saves the VuStats data format configuration and redirects you to the VuStats screen.