Delete one or several skills at a time. The Configuration Server removes the deleted skills from the contact center, and you cannot restore the skill configuration.
Procedure
On the Configuration Server web portal, go to Administration > Contact Center > Skills.
On the Skills screen, select one or several skills.
Optional To select all skills, select the check box next to Group Number.
At the top-right corner of the page, click .
In the confirmation window, click Yes.
The Configuration Server removes the selected skills from the contact center.
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