Avaya Contact Center – Extended Capacity provides the integration with an LDAP Active Directory on a third-party server. From the Security App menu, a super administrator can connect to an LDAP storage provider to pull the corresponding user database to the Configuration Server. After connecting to a storage provider, the LDAP users must log in to the Configuration Server web portal to become available in the contact center database. A super administrator can access the list of available LDAP users on the User Management screen of the Security App. The super administrator cannot delete the pulled users or edit the user's details, except for the user's first name and last name and the global role.