Viewing service hour configuration

Last Updated : Apr 21, 2022 |

About this task

View the added service hours table to get a detailed information about the configuration. You can view the configuration of only one service hours table at a time.

Procedure

  1. On the Configuration Server web portal, go to Administration > Contact Center > Service Hours Tables.
  2. On the Service Hours Tables screen, select the required service hours table.
  3. At the top-right corner of the screen, click the View icon.

    The Configuration Server displays the service hour configuration fields. You can click the Edit icon to edit the configuration.

Related information
Editing service hours