Delete one or several journey profiles at a time. The Configuration Server removes the deleted journey profiles from the contact center, and you cannot restore the journey profile configuration.
Procedure
On the Configuration Server web portal, go to Administration > Customer Journey > Journey Profile.
On the Customer Journey Profiles screen, select one or several journey profiles.
Optional To select all journey profiles, select the check box next to Profile Name.
At the top-right corner of the page, click .
In the confirmation window, click Yes.
The Configuration Server removes the selected journey profiles from the contact center.
.