Viewing announcement configuration

Last Updated : Apr 21, 2022 |

About this task

View the configuration of announcements that you added on the Announcements screen. You can view only one announcement configuration at a time.

Procedure

  1. On the Configuration Server web portal, go to Administration > Contact Center > Announcements.
  2. On the Announcements screen, select the required announcement.
  3. At the top-right corner of the screen, click the View icon.

    The Configuration Server displays the announcement configuration fields. You can click the Edit icon to edit the configuration.

Related information
Editing announcement configuration