Avaya Call Management System Database Items and Calculations
目录
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上次更新时间 : Apr 11, 2025 |
前言信息
元数据
关键字：
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分组或技能数据库项目 Communication Manager 服务器交叉参考
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数据库项目
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CM 版本 7.x、8.x、10.x
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ABNCALLS
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X
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ABNCALLS1-ABNCALLS10
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X
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ABNCALLSACC1-ABNCALLSACC10
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X
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ABNRINGCALLS
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X
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ABNTIME
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X
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ACCEPTABLE
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X
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ACCEPTABLEACC
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X
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ACD（索引）
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X
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ACDAUXOUTCALLS
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X
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ACDCALLS
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X
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ACDCALLS1-ACDCALLS10
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X
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ACDCALLSACC1-ACDCALLSACC10
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X
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ACDCALLS_R1
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a
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ACDCALLS_R2
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a
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ACDTIME
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X
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ACWINCALLS
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X
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ACWINTIME
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X
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ACWOUTADJCALLS
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X
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ACWOUTCALLS
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X
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ACWOUTOFFCALLS
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X
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ACWOUTOFFTIME
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X
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ACWOUTTIME
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X
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ACWTIME
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X
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AGINRING
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X
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AGSURPDELIVERIES
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e
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AGSURPNPREFCALLS
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e
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AGSURPPREFCALLS
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e
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ANSTIME
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X
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ASA
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X
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ASSISTS
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X
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AUXINCALLS
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X
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AUXINTIME
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X
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AUXOUTADJCALLS
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X
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AUXOUTCALLS
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X
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AUXOUTOFFCALLS
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X
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AUXOUTOFFTIME
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X
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AUXOUTTIME
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X
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AVAILABLE
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X
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BACKUPCALLS
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X
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BUSYCALLS
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X
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BUSYTIME
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X
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CALLSOFFERED
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X
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CALLSURPDELIVERIES
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e
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CONFERENCE
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X
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DA_ACWINCALLS
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X
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DA_ACWINTIME
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X
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DA_ACWOCALLS
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X
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DA_ACWOTIME
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X
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DA_INACW
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X
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DA_INQUEUE
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X
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DA_INRING
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X
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DA_OLDESTCALL
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X
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DA_ONACD
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X
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DEQUECALLS
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X
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DEQUETIME
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X
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DISCCALLS
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X
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DISCTIME
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X
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EVENT1-EVENT9
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X
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EWTHIGH
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X
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EWTLOW
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X
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EWTMEDIUM
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X
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EWTTOP
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X
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FAGINRING
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X
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FAVAILABLE
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X
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FINACD
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X
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FINAUX
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X
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FONACD
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X
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FOTHER
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X
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FSTAFFED
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X
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GNAGINRING
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EAS
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GNAVAILABLE
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EAS
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GNINACW
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EAS
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GNINAUX
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EAS
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GNINAUX0
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原因代码
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GNINAUX1-GNINAUX9
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原因代码
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GNONACD
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EAS
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GNONACDAUXOUT
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EAS
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GNONACDOUT
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EAS
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GNONACWIN
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EAS
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GNONACWOUT
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EAS
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GNONAUXIN
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EAS
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GNONAUXOUT
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EAS
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GNDA_INACW
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EAS
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GNDA_ONACD
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EAS
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GNOTHER
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EAS
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GNSTAFFED
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EAS
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HIGHCALLS
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X
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HOLDABNCALLS
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X
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HOLDCALLS
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X
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HOLDTIME
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X
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I_ACDAUXINTIME
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X
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I_ACDAUX_OUTTIME
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X
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I_ACDOTHERTIME
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X
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I_ACDTIME
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X
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I_ACDTIME_R1
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a
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I_ACDTIME_R2
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a
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I_ACWINTIME
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X
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I_ACWOUTTIME
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X
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I_ACWTIME
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X
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I_ACWTIME_R1
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a
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I_ACWTIME_R2
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a
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I_ARRIVED
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X
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I_AUXINTIME
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X
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I_AUXOUTTIME
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X
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I_AUXSTBYTIME_R1
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a
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I_AUXSTBYTIME_R2
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a
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I_AUXTIME
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X
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I_AUXTIME_R1
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a
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I_AUXTIME_R2
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a
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I_AUXTIME0
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原因代码
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I_AUXTIME1-9
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原因代码
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I_AVAILTIME
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X
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I_DA_ACDTIME
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X
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I_DA_ACWTIME
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X
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I_NORMTIME
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a
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I_OL1TIME
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a
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I_OL2TIME
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a
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I_OTHERSTBYTIME_R1
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a
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I_OTHERSTBYTIME_R2
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a
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I_OTHERTIME
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X
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I_OTHERTIME_R1
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a
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I_OTHERTIME_R2
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a
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I_RINGTIME
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X
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I_RINGTIME_R1
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a
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I_RINGTIME_R2
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a
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I_STAFFTIME
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X
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I_TAUXTIME
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t
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I_TOTHERTIME
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t
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I_TAVAILTIME
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t
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ICRPULLCALLS
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X
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ICRPULLRINGCALLS
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X
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ICRPULLTIME
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X
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INACW
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X
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INAUX
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X
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INAUX0
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原因代码
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INAUX1-INAUX9
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原因代码
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INCOMPLETE
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X
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INFLOWCALLS
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X
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INQUEUE
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X
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INRING
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X
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INTERFLOWCALLS
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X
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INTRDELIVERIES
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e
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INTRVL
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X
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LOWCALLS
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X
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MAXINQUEUE
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X
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MAXOCWTIME
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X
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MAXSTAFFED
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X
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MAXTOP
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t
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MAX_TOT_PERCENTS
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a
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MEDCALLS
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X
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NOANSREDIR
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X
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O_ABNCALLS
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X
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O_ACDCALLS
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X
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O_ACDTIME
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X
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O_ACWTIME
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X
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O_OTHERCALLS
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X
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OLDESTCALL
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X
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ONACD
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X
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ONACDAUXOUT
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X
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ONACDOUT
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X
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ONACWIN
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X
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ONACWOUT
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X
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ONAUXIN
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X
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ONAUXOUT
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X
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ONHOLD
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X
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OTHER
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X
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OTHERCALLS
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X
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OTHERTIME
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X
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OUTFLOWCALLS
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X
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OUTFLOWTIME
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X
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PERIOD1-9
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X
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PERIODCHG
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X
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PHANTOMABNS
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X
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POSITIONS
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X
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R1AGINRING
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a
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R1AVAILABLE
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a
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R1INACW
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a
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R1INAUX
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a
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R1INAUXSTBY
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a
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R1ONACD
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a
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R1OTHER
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a
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R1OTHERSTBY
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a
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R1STAFFED
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a
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R2AGINRING
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a
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R2AVAILABLE
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a
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R2INACW
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a
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R2INAUX
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a
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R2INAUXSTBY
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a
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R2ONACD
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a
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R2OTHER
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a
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R2OTHERSTBY
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a
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R2STAFFED
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a
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REDIRECTCALLS
|
X
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RINGCALLS
|
X
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RINGTIME
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X
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ROW_DATE
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X
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RSV_LEVEL
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a
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SERVICELEVEL
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X
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SKSTATE
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a
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SLVLABNS
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X
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SLVLABNSACC
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X
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SLVLOUTFLOWS
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X
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SPLIT
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X
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STAFFED
|
X
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STARTTIME
|
X
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STARTTIME_UTC
|
X
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SVCLEVELCHG
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X
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TAGINRING
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t
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TAVAILABLE
|
t
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TDA_INACW
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t
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TDA_ONACD
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t
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TENANT
|
X
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TINACW
|
t
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TINAUX
|
t
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TINAUX0
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RC 与 t
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TINAUX1-TINAUX9
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RC 与 t
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TONACD
|
t
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TONACDAUXOUT
|
t
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TONACDOUT
|
t
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TONACWIN
|
t
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TONACWOUT
|
t
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TONAUXIN
|
t
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TONAUXOUT
|
t
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TOPCALLS
|
X
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TOTHER
|
t
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TOT_PERCENTS
|
a
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TRANSFERRED
|
X
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TSTAFFED
|
t
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