Administering endpoints for making outgoing calls using the Private Line Service feature

Last Updated : Feb 26, 2020 |
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If the administrator has assigned some of the PSTN trunks as private trunks to the endpoint, the Private Line Service feature allows a CS 1000 or a Meridian 1 proprietary endpoint to access these reserved PSTN trunks to make outgoing calls.
  1. Log on to System Manager by using administrative credentials.
  2. On the System Manager web console, navigate to Elements Communication Manager Element Cut-Through.
  3. In the Element Name field, select the Communication Manager for which you want to configure the PVR or PVN key to make an outgoing call.
  4. On the change system parameters – special applications page, set the Customizations for CO Trunks and Busy Indicators? field to y(es).
  5. Navigate to Network Trunk Group.
  6. On the Trunk Group page, select the trunk group name for which you want to configure the private line service feature to make outgoing calls.
  7. On the Edit Trunk Group page, click the Parameter Options (P) tab and do the following:
    1. Select the Cut-Through check box.
      ADDITIONAL INFORMATION:
      Any change in the Cut-Through field will be applicable to the system only if the Customizations for CO Trunks and Busy Indicators? field is set to y(es).
      If the Customizations for CO Trunks and Busy Indicators? field is set to n(no) and you make any change in the Cut-Through field. Then, the user interface will show the updated value of the Cut-Through field but this value will not affect the system programming and outgoing call will fail.
    2. Clear the Detect Far End Dialtone? check box.
      ADDITIONAL INFORMATION:
      Detect Far End Dialtone? field is visible on the user interface only if the Cut-Through check box is selected. If you select the Detect Far End Dialtone? check box, then outgoing calls through the private trunks will fail.
    3. Click Commit to save the changes.
  8. On the Edit Trunk Group page, click the General Option (G) tab and do the following:
    1. In the TAC field, type the trunk access code of the CO trunk.
      ADDITIONAL INFORMATION:
      Device Adapter does not support special characters for the trunk access code, trunk access code must be a number.
    2. Click Commit to save the changes.
  9. Configure the Hotline button and define the TAC code as the auto dial number. For more information, see Hotline two-way feature administration.
    ADDITIONAL INFORMATION:
    You can directly make an outgoing call by dialing a number using the Hotline button. The hotline button will access the reserved trunk for the endpoint and dial the number by dialing the TAC code followed by the external number.