Verifying whether calls are forwarded on behalf of another extension

Last Updated : Jan 20, 2020 |
Prolog information
Note:
In Device Adapter, you cannot use the soft keys on a 39xx or UNIStim phone to verify whether calls are forwarded on behalf of another extension, that is, the boss’s extension. These soft keys are reserved for CFW of the station itself, that is, the secretary’s extension.
However, the icon of the CFW button that is configured for the boss’s extension indicates the current CFW status.
  1. On the secretary’s phone, verify the lamp state of the Forward button that is configured for the boss’s extension.
Result
  • If lamp is lit, CFW is activated on behalf of the boss’s phone.
  • If lamp is dark, CFW is not activated on behalf of the boss’s phone.