Callers List feature description

Last Updated : Feb 03, 2020 |
Prolog information
Personal Directory (PD), Callers List, and Redial List are intertwined within the digital stations that support this capability (redial and callers only on the 3903, but redial, callers, and directory on the 3904 and 3905) or PD data on PPM (UNIStim).
The Callers List is a call log feature. The content of the list is generated during call processing. You cannot modify this content. However, you can delete or, in some cases, copy entries to the Personal Directory.
The 3903 phone has a greatly reduced capacity for storing this data. The following is the Callers List size:
  • 3903 phones: 10 entries
  • All other phones: 100 entries
Callers List support the following for devices that support Personal Directory:
  • Maximum entries = 100 (20 for the 3903 phone)
  • Maximum characters in name = 24
  • Maximum characters in DN = 31
  • Multiple actions:
    • Dial DN of an entry.
    • Edit the digits of an entry.
    • Copy the information of an entry and add it to the Personal Directory, allowing details to be modified.
    • Delete an entry.
  • Password protection to control access to the Callers List.
  • One-minute time out to exit if the user is idle.
PPM stores the most recent 100 call log entries, which are saved in the format of one entry per one call format. When the device is logged in, the saved call log entries are separated into Callers and Redial list.
This is invisible to Communication Manager. It is handled either by the telephone itself (3904) or Device Adapter (UNIStim).
Callers List is an automatic feature of some digital and UNIStim stations.
Stations with a display and the Directory/Log button can provide a trail of the called and calling parties and can copy entries from either the called (Redial List) or calling party (Callers List) lists into a Personal Directory. This process is independent of any corporate directories.
The 39xx stations that have this capability handle it internally in the phone. For added robustness, the UNIStim stations that support the Callers List feature, provide the callers list by using PPM as the data warehouse. This permits the PPM call history to survive a reboot of the station.
Note:
New callers information will be lost after the station reboot.
If primary Session Manager fails and secondary Session Manager becomes available, then after a station reboot some of the Callers list entries can be lost.
For information about changing the station control password to protect the callers list data, see Changing the station control password.