You can enter Flexible Feature Code (FFC) or Feature Access Code (FAC) after pressing the line appearance key or after activating the call transfer.
To use FFC or FAC before making the call operation for example, for accessing a speed dial list, do the following:
Select a line appearance.
Enter the applicable FFC or FAC at the station dial pad. For example, enter the digit string for the speed call list.
Enter any additional information required at the station dial pad, based on the requested service. For example, the index for the desired speed dial list destination.
To use FFC or FAC in the middle of a call operation; for example, for flagging a call as malicious, do the following:
Determine that the service is required, for example, deciding that an active call needs to be flagged as malicious.
Initiate transfer.
Enter the applicable FFC or FAC at the station dial pad. For example, enter the digit string for Malicious Call Trace.
The user will be reconnected to the other party. But, this depends on the purpose of the service. For example, for malicious call trace the user is reconnected to allow the system to trace. When the public network supports a malicious call trace request from the system, the request may be processed on that side of the network, which may involve actions as determined by the national policing and security organizations.
