The Speed Dial and Speed Call feature names are effectively synonymous in this context.
Speed Call on CS 1000 allows you to place calls by dialing a one-digit, two-digit, or three-digit code. You can use Speed Call for both internal and external calls. To use Speed Call, CS 1000 digital and UNIStim phones must have a Speed Call key/lamp pair.
Analog telephones can activate Speed Call by using the Special Prefix (SPRE) or Flexible Feature Codes (FFC) on the CS 1000.
CS 1000 phones are designated as a Speed Call Controller (SCC) or a Speed Call User (SCU). SCCs can program the numbers to be stored (Speed Call codes) and use the Speed Call list. SCUs do not program Speed Call codes. They only use the Speed Call lists.
Each stored number is assigned a Speed Call code from the Speed Call list. Each list on CS 1000 can contain up to 1000 telephone numbers (entries). The maximum number of digits of the telephone number that can be stored in each entry is specified by the customer. Speed Call entries can be 4, 8, 12, 16, 20, 24, 28, or 31 digits long.
Device Adapter maps the CS 1000 Speed Call to the Communication Manager Abbreviated Dialing list feature. An administrator can configure the abbreviated dialing list as per the requirements of a specific system size. For example, an administrator can configure a small Communication Manager setup to allow a maximum of 12,000 total entries in all abbreviated dialing lists, per system. If the administrator configures 2,400 abbreviated dialing lists, each list can contain a maximum of 5 entries.
There are four types of Abbreviated Dialing Lists:
System: One list exists per Communication Manager, with no more than 100 entries.
The administrator can define one system list for the entire organization.
Most administrators assign this list to each telephone and allow everyone in the organization to use the list.
If the administrator allows everyone to use the system list, the administrator must include only those numbers that anyone in the organization has permission to call. For example, the administrator might want to add an emergency telephone number or telephone numbers of other office locations to this list.
The system list can contain up to 100 entries and can be changed by a system administrator.
Group: Shared among a group of users, with no more than 100 entries.
The administrator can define group lists for groups or departments where members of the group frequently dial the same numbers. The administrator determines which users have access to group lists.
Each user can access up to three group lists. The administrator can program the list or can designate a user in each group to program the list. The administrator can specify this designated user on the Abbreviated Dialing Group List screen.
Personal: Up to three lists per station, with no more than 100 entries.
Personal lists are used for users who need their own set of stored numbers. The administrator determines which users have access to a personal list and the size of each list.
A personal list is created automatically when the administrator assigns the list to an individual telephone.
Each user can have as many as three personal lists, depending on whether the user also has access to a system or group list. Either the administrator or the user can assign telephone numbers to personal lists.
Enhanced: Up to two lists, with no more than 1000 entries.
The administrator can use enhanced lists for users who need more list entries than the number of entries allowed in group-number and system-number lists.
Two enhanced-number lists are allowed per system, in addition to the system-number list. The enhanced list can contain any number or dial-access code.
The administrator creates the enhanced lists and determine which users can access the lists.
Phones can have access to a maximum of three lists of any type. They are assigned as Abbreviated Dialing List 1, 2, and 3 in the Communication Manager station fields.
A phone user can program Communication Manager personal lists. Only one dedicated extension is allowed to program a Communication Manager group list. This normally restricts access to a single phone user.
For more information, see Abbreviated Dialing in the Avaya Aura® Communication Manager Feature Description and Implementation guide.
Based on the SCB / SCK feature mnemonic programmed against the station, Device Adapter presents the AutodialCommunication Manager feature button to the sets as:
Speed Call User key (SCU)
Speed Call Controller key (SCC)
Only Abbreviated Dialing lists of group type can be programmed by using the SCC button. To program personal lists, use the Program FAC. Refer to sections with analog sets below.
This can be presented as either a soft key on stations supporting the capability, or a programmable feature key, on any station with a programmable feature key available.
Analog sets activate the Abbreviated Dialing feature by using Abbreviated Dialing FACs with no adaptation by Device Adapter. UNIStim and digital sets can also activate the Abbreviated Dialing feature directly by using FACs.
