Setting the log level for TPS and PD components of Device Adapter

Last Updated : Jun 24, 2019 |
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The TPS and PD components of Device Adapter use the tps, tpselect, csv, carrdtct, pbx, pbxserver, and pd processes. Any of these processes can generate log messages that are handled by the rsyslogservice process. All log entries for these processes are routed into the /var/log/Avaya/services/DeviceAdapter/ss_common.log file.
The default logging level of INFO prevents the logging of debug messages. Use the command syslogLevelSet to change the logging level. Logging levels are not reset to default after a service has been restarted. Using the DEBUG level on tps and dsa tasks can cause an outage.
Use the syslogShow command to print current log levels. For example, to show the log levels for the tps process, use the command syslogShow tps.
Use the syslogLevelSet command to adjust log levels for different tasks within one process. For example, use the command syslogLevelSet tps tVTM 7 to set the level of the tVTM task of tpsprocess.
All logging levels map to the following scale:
  • -1 = NONE
  • 0 = EMERG
  • 1 = ALERT
  • 2 = CRIT
  • 3 = ERROR
  • 4 = WARNING
  • 5 = NOTICE
  • 6 = INFO
  • 7= DEBUG
  1. Set the logging level to ALL by selecting ElementsAvaya Breeze®Logging in System Manager and selecting ALL in the Log Level field for the Device Adapter service.