FFC and FAC features with some user experience differences

Last Updated : Feb 27, 2020 |
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The following table lists the CS 1000 FFCs and the closest matches in Communication Manager FACs.
CS 1000 FFC
Matching Communication Manager FAC
Description
Automatic Wake-up
AWUA
Automatic Wakeup Call
Automatic wake up activate.
The Automatic Wakeup Call FAC is used to both activate and deactivate Automatic Wakeup Call.
AWUD
Automatic Wakeup Call
Automatic wake up deactivate.
The Automatic Wakeup Call FAC is used to both activate and deactivate Automatic Wakeup.
AWUV
Verify Wakeup Announcement
Automatic wake up verify.
Call Forward
CFDD
Call Forwarding Enhanced Deactivation
Call forward destination deactivation.
CFHO
Call Forwarding Enhanced Activation
Call Forward/HUNT override.
CFWA
Call Forwarding Enhanced Activation
Call forward all calls activate.
CFWD
Call Forwarding Enhanced Deactivation
Call forward all calls deactivate.
CFWV
Call Forwarding Enhanced Status
Call forward all calls verify.
ICFA
Call Forwarding Enhanced Activation
Internal call forward activate.
ICFD
Call Forwarding Enhanced Deactivation
Internal call forward deactivate.
ICFV
Call Forwarding Enhanced Status
Internal call forward verify.
Call Park
For the closest match, the system uses the Avaya Breeze® platform Call Park and Page. However, an additional service exists on Communication Manager with a similar user experience, driven by FACs.
For more information about the Call Park and Page Snap-in, see the Avaya Breeze® platform documentation.
For more information about Communication Manager Call Park and parked call retrieval, see the Avaya Aura® Communication Manager Feature Description and Implementation guide.
CPRK
Call Park Access Code
Park an active call that can then be retrieved from a different station by using the answer back access code.
CS 1000 automatically proposes a system Call Park extension to use, and you need not specify an extension on which to park the call.
For Communication Manager, you must specify the extension on which to park the call.
CPAC
Answer Back Access Code
Retrieve parked calls.
If no one answers the call before a system-wide expiration interval expires, the system redirects the call.
Group Hunt
GHTA
Hunt Group Busy Deactivation
Group hunt termination allowed.
GHTD
Hunt Group Busy Activation
Group hunt termination disallowed.
Mobility features
Comparable capability exists with the EC500 (Extension to Cellular), with Avaya Aura® Release 8.1.2. If a transfer or conference is initiated with two separate FFCs on CS 1000 and one on Communication Manager, Communication Manager separates the two services on completion by using two separate FACs.
This requires the following:
  • The signaling group must be configured as using DTMF over IP as rtp-payload.
  • The off-pbx-telephone must be set to include feature invocation by in-call DTMF in the configuration set.
  • The gateway that provides the trunk for the call must be of an acceptable version.
MCAN
Cancel current call
Cancel a Transfer or Conference from a mobile phone.
MCFA
Hold and initiate new call
CS 1000: Activate a Conference from a mobile phone.
MCOM
Transfer complete
or
Conference complete
Complete a Conference or Transfer from a mobile phone.
Communication Manager uses two separate FACs to carry out this operation.
MTGL
Toggle with held call
Enables a mobile phone to toggle between the two parties in a Conference or Transfer.
MTRN
Hold and initiate new call
CS 1000: Activate the Mobile Extension transfer feature.
Redial Variants
RDST
Saved Number Redial
Redial store. Save a specific number for redial later.
RDSN
Saved Number Redial
Redial saved number.