System infrastructure (Linuxbase) issues

Last Updated : Jan 15, 2019 |
Prolog information
  • Snap-in installation
    Some components of the snap-in are deployed as binary executables with required auxiliary files. Some additional settings in the Linux base OS are also required to make the applications work properly. These tasks are performed during snap-in installation by the setup.sh script. Logs from the script are output to /var/log/messages. They can be filtered using the DA setup.sh pattern.
    If snap-in installation fails, the /var/log/Avaya/sm/deploy.log file should be checked. Logs in the file can point to the error.
  • Network ports
    The following UDP ports must be open and available for endpoint registration:
    • 4100, 5100, 8300 if DTLS is not used
    • 4101, 5101, 8301 if DTLS is used
    The following additional ports must also be open and available for endpoint registration:
    • TCP - 15000,15060
    • UDP - 5105, 10000, 16540, 16550