A small percentage of endpoint types such as 3903 and 3904 stations, allow a user to specify the language on the set, overriding the configuration passed down from the System Manager. This can change the displayed button labels, based on the labels provided with the selected language.

The selected language, if supported in the endpoint firmware, will translate a button label into the default label interpretation for that language. If the configured language changes to another of the languages supported by the firmware, the label changes to the default in the new language.

However, these endpoints typically also allow you to locally change the label on a button. For example, Auto-dial 13035381357 can be relabeled as George, and other labels can also be changed.

Refer to the user guide for any endpoints supporting this capability; for example, the Avaya 3901, 3902, 3903, and 3904 Digital Deskphones User Guide includes a section Change a Feature Key label (M3902) for the 3902, and Change a Feature Key label (M3903 and M3904) for the 3903 and 3904. The procedures are similar, but not identical.

Note that the 3901 is effectively a “paper label” station type. The user has a fixed feature button which is activated by pressing Feature and a feature number. These are recorded on a paper “Feature Card” on the front of the phone. Therefore, Transfer may be “<Feature> 1”, Conference may be ‘<Feature> 2”, Autodial 13035381357 may be “<Feature> 3”, and so on.