Placing the call on hold and retrieving the call

Last Updated : Feb 18, 2020 |
Prolog information
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Placing a call on hold allows another user to pick up the call, or the original user to pick it up at another phone, even when privacy was invoked.
A user cannot place the call on hold, except to initiate transfer or conference, on an analog phone. The user does a hook flash.
  1. A digital or UNIStim phone of a user may or may not have multiple lines. In either case, do the following:
    1. To place a call on hold, press the Hold key.
      ADDITIONAL INFORMATION:
      The lamp flashes on all stations.
      User may move to another station.
    2. The user or another user may retrieve the call by pressing the Line appearance button.