Checklist for upgrading the Avaya Breeze® platform for a Device Adapter snap-in

Last Updated : Sep 07, 2021 |
The following table contains a checklist for upgrading the Avaya Breeze® platform for a Device Adapter snap-in.
Prolog information
Metadata
Keywords:
The upgrade method is referred to as a rolling upgrade in the Avaya Breeze® platform upgrade documentation. In a rolling upgrade, you can remove the Avaya Breeze® platform servers from service one at a time, upgrade Avaya Breeze® platform, and then put the server back in service. This method allows the traffic to run on the remaining servers, which avoids down time.
In this topic, instructions to upgrade the Avaya Breeze® platform are modified to meet the requirements of the Device Adapter snap-in.
For more information about upgrading the Avaya Breeze® platform, see the Upgrading Avaya Breeze® platform guide.
Step
Task
Notes
1
Refer to the Release Notes of the specific Avaya Breeze® platform release to which you want to upgrade.
For certain “source” and “destination” combinations, it may be necessary to upgrade the Device Adapter snap-in before you upgrade System Manager and Session Manager.
Typically, an administrator should upgrade the following servers in the following order before upgrading the Avaya Breeze® platform:
  • System Manager
  • Session Manager
Note:
Unless the Release Notes for the Avaya Breeze® platform or Device Adapter indicate a different requirement, the Avaya Aura® System Manager release/version must always be greater than or equal to the release/version of the other components, such as Session Manager, Communication Manager, and Application Enablement Services, within the Avaya Aura® solution.
2
Take a backup of the Cluster DB.
Store the backup copy of the Cluster DB at a secure location because the Cluster DB of Device Adapter Release 8.1.1 and earlier contains the Personal Directory data.
For more information, see the Administering Avaya Breeze® platform guide.
3
Do the following to identify the active and standby servers:
  1. On System Manager, click ElementsAvaya Breeze®Cluster Administration.
  2. Click Show corresponding to the cluster name.
    The Cluster Database field displays whether a server is an active, standby, or idle cluster database server.
  3. On the Cluster Administration page, identify the cluster that you want to upgrade.
4
For clusters with multiple servers, determine the sequence in which you want to upgrade the servers.
Avaya recommends the following upgrade sequence:
  1. Upgrade all idle servers one at a time.
  2. Upgrade the standby server.
  3. Switch the active server to be the standby server.
    This makes the standby server the new active server.
  4. Upgrade the new standby server.
5
If required, download the ISO file and patch file of the Avaya Breeze® platform from PLDS.
Do the following:
  1. Run the checksum comparisons to confirm that the files are complete, and then compare the resulting value to the value on the PLDS page.
  2. If the files are correct, copy the ISO file and the patch file to each Avaya Breeze® platform server that you want to upgrade.
For information about downloading the ISO file and patch file from PLDS, see the Upgrading Avaya Breeze® platform guide.
6
Verify that the enrollment password for the Avaya Breeze® platform has not expired.
Note:
If the enrollment password has expired, replication and upgrade cannot finish.
For information about verifying the enrollment password status, see the Upgrading Avaya Breeze® platform guide.
7
Change the state of the node/server you are upgrading to Deny New Service
Run the following command to stop the Avaya Device Adapter Snap-in and the underlying applications, and forces all sets and MGCs to register to another node:
dasrvstart stop all
For more information, see the Upgrading Avaya Breeze® platform guide.
8
If the next node is an active node, change the status of the active node to standby.
For information about verifying and changing the cluster database server status, see the Upgrading Avaya Breeze® platform guide.
9
Take a snapshot of the current VM.
This is useful in case you want to revert to the original version.
This task is not required if you are using the Solution Deployment Manager method to upgrade Avaya Breeze® platform.
10
Run the following command to upgrade the Avaya Breeze® platform software:
upgradeCE <isofilename>
After you run the upgrade command, the Avaya Breeze® platform server restarts automatically.
For more information about upgrading the Avaya Breeze® platform by using the ISO file method, see the Upgrading Avaya Breeze® platform guide.
For information about upgrading the Avaya Breeze® platform by using the Solution Deployment Manager method, see the Upgrading Avaya Breeze® platform guide.
11
If required, install the patch file by using the following command:
patchCE
For more information, see the Upgrading Avaya Breeze® platform guide.
12
Upgrade the mandatory snap-ins.
13
Verify data replication between System Manager and Avaya Breeze® platform.
For more information, see the Upgrading Avaya Breeze® platform guide.
14
On System Manager, run maintenance tests for the Avaya Breeze® platform server.
For more information about running maintenance tests, see the Administering Avaya Breeze® platform guide.
For information about resolving errors shown by the maintenance tests, see the Maintaining and Troubleshooting Avaya Breeze® platform guide.
15
Do the following:
  1. On System Manager, click ElementsAvaya Breeze®Server Administration.
  2. On the Server Administration page, verify the following for the upgraded Avaya Breeze® platform server:
    • The Service Install Status is a green checkmark.
    • The Security Module is Up.
    • The License Mode is a green checkmark.
    • The Version displays the correct release.
16
Change the state of the upgraded Avaya Breeze® platform node to Accept New Service.
For more information about changing the state of the Avaya Breeze® platform node, see the Upgrading Avaya Breeze® platform guide.
17
Verify the Avaya Breeze® platform SIP Entity Link with Session Manager.
For more information, see the Upgrading Avaya Breeze® platform guide.
18
Repeat Steps 7 through 17 for each server that you want to upgrade.
19
Delete the snapshots that you no longer need.