Collecting logs for DSA, TPS, PD, and CSDK components

Last Updated : Jan 15, 2019 |
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  1. Log in to the Avaya Breeze® platform server as the sroot user and using EASG authentication.
  2. Use the command zip -r messages.zip /var/log/message*.
  3. Use the command zip -r adasnapin.zip /var/log/Avaya/services/DeviceAdapter.
  4. Download the messages.zip and adasnapin.zip files from the Avaya Breeze® platform server.
  5. Provide the files to the requestor or attach them to the support ticket.