User experience when switching between endpoints by using Sequential Registration is consistent when the station definitions of these endpoints provide the same features and options. For a consistent user experience when switching between the endpoints, ensure the following:
Identity the station types that provide similar capabilities.
The supported stations must have one or more feature keys available.
The stations must have at least one button defined for call appearance.
Some stations, such as the 1150, have additional feature keys, which are dedicated to specific CS 1000 applications. These buttons can be used when the endpoint is used as a call center endpoint. However, these buttons are unusable when the endpoint is used as a UC endpoint.
Any station definition, with or without the supported expansion module, allows a user to register with an endpoint that supports minimal service, provided key 0 of the station is defined as a call appearance button if you are using a single key phone.
However, for full compatibility between station types, ensure the following:
An endpoint that is sequentially registering to a station that has multiple feature buttons must provide at least the matching number of buttons.
Having fewer buttons on the endpoint results in loss of service associated with the missing buttons.
However, you can use the same station definition with endpoint types that have different capabilities for emergency purposes, provided that you configure the lowest indexed button as a call appearance button.
An endpoint that is sequentially registering to a station that has expansion modules must provide the same number of expansion modules and buttons per module.
In Sequential Registration, loss of certain buttons when switching between endpoints results in degradation of the user experience. For example, if the user’s primary station has 12 buttons, then sequentially registering a station that has 4 buttons results in loss of the upper 8 buttons.
To maintain a consistent user experience, Avaya recommends that you use stations with similar capabilities for Sequential Registration.
