The number configured for Hotline one-way appears as a line key on the phone. The user can press this button to dial the number.
Users cannot receive inbound calls on this line key. The outgoing Caller ID (CLID) is the prime DN. CS 1000 does not reserve an SCN or MCN key for the Hotline one-way key. Hence, if a user dials a hotline one-way number, the call is attempted even if all call appearances are busy.
Device Adapter endpoint user experience
Hotline one-way uses the autodial button feature. Hotline one-way allows an administrator to set a number as an autodial number for a Device Adapter endpoint.
The Hotline one-way button is presented as Autodial on the endpoint with the configured number as the default label. When a user presses this button, Device Adapter selects the lowest available line appearance and autodials the number.
Note:
The Hotline one-way feature requires a call appearance. If all call appearances are busy and if a user presses the Hotline button, the call attempt fails.
For more information, see Hotline one-way in Appendix H: Call processing features and services.
