The two key features that use multiple locations are Enhanced 911 and Multi-Location Dial Plan. For more information, see the Avaya Aura® Communication Manager Feature Description and Implementation guide.
Enhanced 911: Uses the multiple locations to determine the best “911” center routing, and if necessary, it uses a suitable “call-back” address configured in the network map to permit the emergency responders to use the automatic location information database to isolate the caller’s location.
Multi-Location Dial Plan: This service is analogous to the “Zone Based Dialing” service on the CS 1000, where multiple smaller CS 1000 nodes were converted to survivable satellites of a central CS 1000 “master” in a data center. Since the different sites could repeat extensions (for example, a site in Colorado and a site in Texas could both have a 538-2345 number), each specific zone had its own ability to insert and delete prefixes (etc.) to ensure calls routed correctly, and station displays showed the same information after consolidation as they did before consolidation.
For more information and procedures, see Routing Outgoing Calls in the Administering Avaya Aura® Communication Manager guide. The access to these administration screens is also available on the System Manager, which provides a mechanism to administer the Communication Manager information from the System Manager.
