Managing voice mail messages for analog phones or digital and UNIStim phones with the Message Waiting Indication key and lamp

Last Updated : Feb 17, 2020 |
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This procedure may be used by analog phones or digital and UNIStim phones with the Message Waiting Indication key and lamp.
  1. To detect a voice mail message received, do the following:
    1. The visual indicator is lit may also be present.
      ADDITIONAL INFORMATION:
      • Some endpoints use the same lamp when the user is on a call or on hold as they use for Message Waiting. In that case, the lamp will only have meaning for voice mail when the station is idle.
      • Other stations will have the lamp lit as long as a voice mail message is unheard. The station has a second lamp to indicate status (typically, a lamp with a different color).
  2. To log in and retrieve messages received, do the following:
    1. The LED or lamp is lit when a voice message is present.
    2. Select a line appearance (the one associated with the mailbox).
    3. Press the voice mail Inbox button.
    4. Log in using the credentials that is applicable for the server. This may include entering the mail box number and password, or may be the password only, depending on the voice mail system and configuration.
    5. The user is logged in and will use the Telephony User Interface options as configured on the voice mail system.
    6. The user may log out; if all messages are received, the indicator lamp or icon changes to indicate no messages are present.