Hotline Intercom feature operation

Last Updated : Apr 01, 2022 |
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This topic explains how a hotline intercom call is handled in a boss and secretary environment.
For example, phone A is the boss’s phone and phone B is the secretary’s phone. The following HTLI mnemonic is configured on phone A and phone B:
  • Phone A: ext1001, button 2 – bridg-app to X-port 2001. Mnemonics: HFA HTLI2N2002F2002
  • Phone B: ext1002, button 2 – bridg-app to X-port 2002. Mnemonics: HFA HTLI2N2001F2001
  1. Phone A user presses button 2.
  2. A call arrives on phone B which provides a ring tone for 0.8 seconds and establishes a speech path.
    • If "Handsfree Voice call" is "No" (default), phone B activates Speaker instead of Handsfree, Phone A cannot hear phone B. When phone B user presses button 2 or the Handsfree button, Speaker is deactivated and Handsfree is activated. Phone A can hear phone B now.
    • If "Handsfree Voice call" is "Yes", phone B activates Handsfree. Phone A can hear phone B.
  3. Boss and secretary can speak now.
  4. Either party presses the Release button to end the call.
  5. Phone B user performs the same operation to call phone A.