An Avaya Aura® SIP endpoint user can set the presence status from the following available options:

A user can set the status as DND and can redirect all the incoming calls by implementing the Send All Calls feature.

If the administrator has configured the SAC feature for a user, then the phone screen displays an active icon on the SAC feature key.

If the user changes the status from DND to any other available status options, the SAC feature will be disabled automatically and the active icon will no longer be available for the Send All Calls feature key.

For more information, see the Avaya Aura® Communication Manager Feature Description and Implementation document.

CS 1000 and Device Adapter does not support the Send All Calls (SAC) when the presence status is set as DND feature. You cannot set the presence status as DND on the Device Adapter endpoints.

The Presence status options available on the Device Adapter endpoints are active and inactive.

A Device Adapter endpoint can use the SAC feature to redirect the incoming calls only if the user set has set DND on an Aura SIP set (96xx) or on Avaya J-series endpoint and sequentially registers on a Device Adapter phone. The Device Adapter endpoint can activate or deactivate the Send All Calls (SAC) feature but the already set presence status (DND in this case) will not change on the Device Adapter endpoint.