Managing voice mail messages on analog phones or digital and UNIStim phones without the Message Waiting Indication key and lamp

Last Updated : Feb 17, 2020 |
Prolog information
Metadata
Keywords:
This procedure may be used by analog phones or digital and UNIStim phones without the Message Waiting Indication key and lamp.
  1. To detect a voice mail message received, do the following:
    1. The user goes off hook (including handsfree and using the headset).
    2. A visual display is also be present.
      ADDITIONAL INFORMATION:
      • A CLASS station may include an indicator in the display that a voice mail message is present.
      • Other analog stations with a lamp for voice mail indications may have the indicator show that a voice mail message is present.
  2. To log in and retrieve messages received, do the following:
    1. The visual display (text in the screen, LED, or lamp) will indicate when a voice message is present.
    2. While offhook, enter the access extension number for the voice mail server.
    3. Log in, using the credentials that is applicable for the server. This may include entering the mail box number and password, or may be the password only, depending on the voice mail system and configuration.
    4. The user is logged in and will use the Telephony User Interface options as configured on the voice mail system.
    5. The user may log out; if all messages are received, the indicator lamp or icon changes to indicate no messages are present.