Configuring Send All Calls when the presence status is set as DND

Last Updated : Feb 07, 2020 |
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You can redirect all incoming calls to a configured extension when the presence status is set as DND using the Send All Calls (SAC) feature.
Before you begin
Ensure that you have activated DND on your extension.
For more information, see Avaya Aura® Communication Manager Feature Description and Implementation and Administering Avaya Aura® Communication Manager document.
  1. Log on to System Manager by using administrative credentials.
  2. On the System Manager web console, navigate to Elements Communication Manager Endpoints.
  3. Click Manage Endpoints.
  4. On the Endpoints page, select the UC endpoint for which you want to configure the SAC feature, and then click Edit.
  5. On the Edit Endpoint page, click the Button Assignment tab.
    1. In another Button Feature field, click send-calls.
    2. In the corresponding Extension field, type the extension number to redirect the calls.
    3. In the Button Label field corresponding to the button number that you want to configure as a SAC feature, type a name for the SAC button label. For example, SendCalls.
      ADDITIONAL INFORMATION:
      This label appears on the endpoint.
      If you do not specify a label, the default label that appears on the endpoint is send-calls.
  6. Click Commit to save the changes.