CS 1000 telephony features supported by Avaya Device Adapter Snap-in

Last Updated : Nov 13, 2020 |
Prolog information
Device Adapter supports the following CS 1000 telephony features:
  • Auto-answer
  • Autodial
  • Busy Forward Status
    The Busy Forward Status feature of CS 1000 is similar to the Busy Indicator feature of Device Adapter, but with some differences.
  • Call forwarding of all calls, busy calls, or no answer calls.
  • Call park and parked call pickup. Call park requires the Avaya Call Park and Page Snap-in.
  • Call Pickup
    • Directed
    • Group
    • Ringing number
  • Call waiting
  • Caller lists, redial lists, and Personal Directory.
  • Call Number Display Denied.
  • Conference, by using the Communication Manager style ad hoc conferencing.
  • Conference, by using the Communication Manager style no hold conferencing.
  • Context-sensitive key access: Idle, Off hook, Dialed, Ringing, and Active call state.
  • Display of calling or called numbers.
  • End-to-end signaling (DTMF).
  • Fixed feature key access (not FFC based).
    • Feature access by FFC / Feature Access Codes for endpoints without programmable keys.
  • Hold and retrieve
  • Hotline one-way
  • Hotline two–way
  • Hotline Intercom
  • Last number redial
  • Loudspeaker paging
  • Make set busy
  • Making, answering, and releasing a basic call.
    • Dialing a destination number.
    • Answering a call.
    • Releasing a call, including using the Release key.
  • Malicious call trace (MCT).
  • Message waiting using Avaya Aura® Messaging.
  • Message waiting key and indicator for voice mail.
  • Mobile Extensions (Mobile X)
    The Mobile Extensions (Mobile X) feature of CS 1000 is similar to the Extension to Cellular (EC500) feature of Avaya Aura®.
    Use the EC500 feature in Device Adapter to provide the Mobile X service to the users.
  • Multiple Appearance Directory Numbers.
    • Privacy and Privacy Release for multiple appearance SCA numbers.
  • Multi-device access (MDA)
    Since Device Adapter Release 8.1, Device Adapter allows a UNIStim endpoint to register concurrently with other Avaya Aura® SIP endpoints for MDA.
    The configuration parameters used for Multi-Device Access remain the same as the ones that were used for the endpoint registration and fail-over prior to Device Adapter Release 8.1.
    CS 1000 does not have a feature named MDA, although administrative options provided a close match. However, CS 1000 used similar sets with identical features and keys defined, and shared all line appearances between each other. This behaves like two Avaya SIP legacy endpoints, with only bridged appearance keys and with identical key layouts, sharing the extension of an X-Port. None of the CS 1000 endpoints owns the extension assigned to the keys. Each station has its own unique identity, which is the TN as opposed to the Avaya Aura® extension.
    In Device Adapter, an administrator can configure a maximum of 10 endpoints for a user with the same station feature and button layout. These endpoints can include UNIStim endpoints, such as 11xx, 12xx, or a 2050 soft client, and one or more Avaya Aura® SIP endpoints. However, Avaya recommends that out of the 10 SIP endpoints only one endpoint should be a Device Adapter UNIStim endpoint. This is because registering two or more UNIStim endpoints with the same TN is non-deterministic in MDA.
    Because MDA allows the same user to use multiple phones, only one license is required to register the phones.
    In CS 1000, registering two devices requires two station definitions; and therefore, two licenses are required. However, although the sets are frequently a paired soft client and a hard phone, the sets are not necessarily intended for the same user.
    As compared to CS 1000, which requires one license for each device, in Device Adapter, you can have one Avaya Aura® license for a Communication Manager extension. You can use the same license to configure multiple devices for MDA or Sequential Registration.
  • Mute
  • Presence notification
  • Private Line Service
    You can make outgoing calls and receive incoming calls on the private trunks assigned to your endpoint using the Private Line Service feature.
  • Release key to disconnect a call.
  • Ring again
  • Send all calls when DND is active
  • Sequential Registration
    Sequential Registration allows registration of only one endpoint at one time.
    In addition to providing fail-over support for UNIStim endpoints, Sequential Registration also provides fail-over support for analog and digital endpoints.
    CS 1000 has several features that shared similarities with Sequential Registration, including the Virtual Office feature and the unnamed capability to define two stations with identical layout and behavior, which pairs two phones.
    For more information, see Sequential Registration.
  • Speaker on/off
  • Speed dial (Speed Call)
  • Time and date, call timer, and other similar set display features.
  • Transfer - Blind and consultative
  • Virtual Office
    Device Adapter supports Virtual Office (VO) only for UNIStim endpoints.
    When a user logs in using Virtual Office at a guest station, the endpoint takes over the identity of the home station, which means the endpoint logs out from the home station. When the user log out from the guest station, then the endpoint reverts to its original identity. In MDA and Sequential Registration feature, if the user logs out from a registered SIP endpoint and tries to register again then the endpoint will not return to the original identity.
    Emergency Dialing is also supported using Virtual Office feature.
For information about the Avaya Aura® feature support on Device Adapter, see Legacy Avaya Aura SIP endpoint feature support on Device Adapter.