Station definitions with twelve or more programmable feature keys and three display lines

Last Updated : Jan 27, 2020 |
You can use stations with twelve or more programmable feature keys and three display lines as call center endpoints because these endpoints have enough buttons and display lines for call center operations. However, stations with fewer buttons and display lines cannot sequentially register to call center stations that have twelve or more buttons programmed and have three display lines.
Note:
The 1230 phone has enough buttons, but has insufficient display capability. Hence, using the 1230 station to sequentially register with a station that has twelve or more programmable feature keys and three display lines is not recommended if you want to use the highest two buttons to configure essential CC feature buttons such as login/logout and work mode selection.
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The following table provides compatibility matrix for Sequential Registration of station definitions that have twelve or more programmable feature keys and three display lines, with other station types. The 2050 soft phone is functionally the same as the 1140 phone and is grouped in the following table.
Primary station definition
Expansion module buttons
Station used for sequential registration
Expansion module buttons
Result
1140, 2050, or 1150
When no expansion module is used
1140, 2050, or 1150
Not needed
No capability loss.
Avaya Aura® SIP device
Not needed
No capability loss.
18, 36, or 54 buttons
1140, 2050, or 1150
0, 18, 36, or 54 buttons
No capability loss, unless there are fewer expansion modules.
Avaya Aura® SIP device
As applicable
No capability loss, unless there are insufficient button pages and buttons per page.