Autodial

Last Updated : Mar 01, 2019 |
Prolog information
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  • CS 1000 endpoint user experience
    By using Autodial, UNIStim and digital 200X users can dial a number by pressing the Autodial feature key (ADL) programmed with a predefined number.
    Users program the Autodial keys by using the on-hook method. When the phone is idle, the user presses on the required autodial key. The screen enters into the programming mode. The user edits the number and presses the autodial key to complete the change.
    Analog endpoint users on the CS 1000 had a partial dial variation. By using the FFC to enable autodial, the endpoint is configured with a digit string or the leading digits of a digit string that allows the user to dial the remaining digits. When the user goes off-hook, on dial tone time out, autodial is executed. This may require additional digits, if partial digit string autodial is used.
  • Communication Manager endpoint user experience
    The following are two types of Autodial buttons with same feature button type autodial:
    • When the destination number is configured in the Communication Manager station. This is read-only Autodial. The user cannot change the number.
    • When read-write Autodial is programmed by the user.
  • Device Adapter endpoint user experience
    The Device Adapter does not support the analog equivalent of autodial.
    Device Adapter maps CS 1000 UNIStim and digital 39XX, 2X16, and 200X Autodial to Autodial read-write buttons.
    Migration from CS 1000 does not migrate the Autodial destination numbers. Users will have to reprogram Autodial numbers after upgrading to Device Adapter.
    Device Adapter maps CS 1000 Autodial to the Communication Manager Autodial button.
    Autodial programming scenario:
    • User procedure
      1. User presses Autodial key while in the idle state.
      2. A prompt message appears on the screen.
      3. User enters the destination number.
      4. User presses Autodial again to save the changes.
    • The number cannot be programmed if the Autodial button is configured with a predefined number by the administrator.
    • A free call appearance is required at the time of completing the programming dialog. Device Adapter performs a programming call to Communication Manager.
    Autodial dialing scenario:
    • User procedure
      1. When the user goes off-hook, it automatically selects the prime DN key (key 0 or button 1). Alternatively, on sets with headsets, or hands-free, pressing these keys also selects key 0. Pressing any other line key selects that line key. This is the same behavior as the CS 1000.
      2. User presses an Autodial key. This differs from Communication Manager where pressing Autodial automatically selects a call appearance.
      3. User may also press Autodial key when call is answered. The stored number is output as RFC 2833 events.
    • Dialing scenario after answer is not supported on phones with no RFC 2833 support, such as the i2050v2 or less.
For more information, see Autodial in Appendix H: Call processing features and services.