Use the Call Pickup feature to answer calls for one another.

The normal Call Pickup feature requires that users be members of the same pickup group.

With the related Extended Call Pickup capability (Group Pickup), users in one pickup group can answer the telephones for users in another pickup group.

With the related Directed Call Pickup capability (Directory Number Pickup), users can specify what other telephone they want to answer. Pickup groups are not needed with Directed Call Pickup. You must first administer Directed Call Pickup before anyone can use this capability.