Collecting logs for Avaya Breeze® platform

Last Updated : Jul 09, 2019 |
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  1. Log in to the Avaya Breeze® platform server as the sroot user and using EASG authentication.
  2. Use the command ce-report.
  3. Download the log archive file /var/tmp/cereport-<breeze_server>-<date_time>.tgz from the Avaya Breeze® platform server.
  4. Log in to the System Manager server.
  5. Use the command collectLogs.
  6. Download the /swlibrary/LogsBackup_********.tar.gz from the System Manager server.
  7. Provide the files to the requestor or attach them to the support ticket.