Tone and cadence settings feature description

Last Updated : Jul 10, 2019 |
Prolog information

General

Different tones – ring tone, ring-back, overflow, dial, and so forth – vary on a country by country basis. The Device Adapter provides the ability to change the tones provided to the end user.
The CS 1000 and Communication Manager have different approaches to the tones and cadences, in part because the CS 1000 provides tones based on a “stimulus device” basis, which provides additional options. However, the SIP stations are more dependent on the endpoint, and therefore the tones are configurable by country, but not as modifiable.

CS 1000 endpoints

Tone and cadences are administered in Overlay 56 as FTC tables.
There are no predefined country tables except North American. Therefore, the administrator needed to be able to set the tones to match the country in question.

Communication Manager endpoints

Avaya Aura® SIP phones use the COUNTRY field in the Settings file to provide country specific tones. This removes the requirement to change the tones and cadences to conform to the current country.