Answering a call on a multiple line

Last Updated : Feb 12, 2019 |
Prolog information
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Keywords:
  1. The applicable call appearance button is alerting on all users with an idle button.
  2. Select the line appearance. Do one of the following:
    • To answer on the headset, press the headset button.
    • To answer on speakerphone, do one of the following:
      • Press the line appearance that is ringing with the handset on the cradle.
      • Press the Speaker button.
    • To answer with the handset, do one of the following:
      • If the handset is in the cradle, go off hook.
      • If the phone is already off hook, press the line appearance.
    ADDITIONAL INFORMATION:
    If this is SCA, the lamp state on all other users indicates the exclusion state.
    If this is MCA, the indicators on all other ringing users’ stations become idle.