On the secretary’s phone, press the Forward button that is configured for the boss’s extension.
Type the CFW destination number on behalf of the boss’s phone.
Press the Forward button again to activate CFW on behalf of the boss’s phone.
Result
If the destination number resolves to a valid number, or a valid routing to the number such as a valid country code, area code, and local exchange prefix:
The lamp or icon state for the Forward button indicates active.
Inbound calls on the boss’s extension are forwarded to the specified destination number.
Device Adapter saves the specified destination number and uses the same destination number when the CFW is reactivated.
The forwarded extension indicates the forwarded status.
If the destination number resolves to an invalid number:
The phone displays release and try again briefly, and then reverts to the idle state.
Inbound calls on the boss’s extension are not forwarded.
Device Adapter generates error logs in the dsa.log file that is located at:
