Auto-Answer

Last Updated : Feb 24, 2020 |
Prolog information
  • CS 1000 endpoint user experience
    The Auto-Answer Back feature of the CS 1000 is similar to the Auto-Answer feature of Device Adapter.
    The Auto-Answer Back feature auto-answers an incoming call on the hands-free audio device of the phone. An incoming call is auto-answered only if the call arrives at the phone when the phone is in an idle state. A short buzz tone is provided on the phone to alert the called party that the call is answered automatically on the hands-free audio device. If the phone doesn’t support hands-free or if hands-free is currently disabled, the Auto-Answer Back feature does not function and the incoming call is presented as usual on the phone, that is, by ringing.
    An incoming call is auto-answered only if the call arrives on the primary DN key.
    In CS 1000, an end user can enable or disable the Auto-Answer Back feature by pressing the AAK key on the phone.
  • Device Adapter endpoint user experience
    The functioning of the Auto-Answer feature in Device Adapter is similar to the functioning of the Auto-Answer Back feature in CS 1000.
    The only difference is that, in Device Adapter, an end user cannot enable or disable the Auto-Answer feature. Instead, a system administrator can enable or disable the Auto-Answer feature by using the AAA mnemonic.