Enabling VoIP monitoring

Last Updated : Jul 23, 2019 |
Prolog information
VoIP monitoring monitors the Quality of Service (QoS) of voice calls. When you enable VoIP monitoring, Device Adapter monitors the following QoS parameters: packet count, RTT, jitter buffer delay, maximum jitter, payload type, source and destination IP addresses, and port numbers.
  1. Log on to System Manager by using administrative credentials.
  2. On the System Manager web console, navigate to ElementsAvaya Breeze®Configuration.
  3. Click Attributes.
  4. Depending on whether you want to enable VoIP monitoring at a cluster level or a global level, do one of the following:
    • Click the Service Clusters tab, select the cluster, and then select the service as DeviceAdapter.
    • Click the Service Global tab and select the service as DeviceAdapter.
  5. On the Attributes Configuration page, navigate to the IP Telephony Node / Quality of Service (QoS) group.
  6. Optional: To override the default value of an attribute, select the Override Default check box corresponding to the attribute.
  7. In the VoIP Monitoring Enabled field, in Effective Value, click Yes to enable VoIP monitoring on the Avaya Breeze® platform cluster where the Device Adapter snap-in is deployed.
  8. In VoIP Monitoring Reporting Interval field, in Effective Value, type the duration of time after which Device Adapter must run the VoIP monitoring report.
  9. In the VoIP Monitoring Manager IP address field, in Effective Value, type the IP address of the VoIP Monitoring Manager (VMM).
  10. In the VoIP Monitoring Manager Port field, in Effective Value, type the port number of the VMM.
  11. In Enable VLAN Tagging (802.1Q support) field, in Effective Value, click Yes to enable VLAN tagging to support the 802.1Q networking standard.
  12. Click Commit.