Minimum features required on a CTI controlled endpoint for MDA and Sequential Registration

Last Updated : Feb 05, 2020 |
Prolog information
Some endpoints may not have enough feature keys and/or soft keys to support full function of a station definition. Whereas, other endpoints may provide display using alternate display lines. In either case, even the most limited UNIStim endpoint supports minimal functions, provided the necessary service or button type is configured for the endpoint.
The CTI controlled endpoints used for MDA and Sequential Registration should support at a minimum the following services consistent with the Communication Manager handling:
  • One or more call appearances
  • Remote-party information display capabilities
  • Fixed-purpose keys such as:
    • Release
    • Volume
    • Hold
  • Common programmable feature buttons and soft keys such as:
    • Transfer
    • Conference
    • Call Forward
    • Voice Mail