Dialing normal numbers

Last Updated : Oct 08, 2020 |
Prolog information
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Keywords:
Use this procedure for normal dialing.
  1. The user selects a line appearance on the endpoint (including going off hook with analog stations).
  2. The user enters digits.
  3. Device Adapter analyzes dialed digits against the dial plan obtained in the same way as Avaya Aura® SIP phones.
  4. When a match is found (digit pattern plus correct number of expected digits, where the minimum and maximum number of digits is the same):
    ADDITIONAL INFORMATION:
    1. The Device Adapter initiates the call with the Session Manager and Communication Manager.
    2. Call progress conforms to SIP call handling (speech path cut through, tones, etc.).
    3. If the call is failed at this point:
      • Appropriate messaging and tones are provided to the caller.
      • When the caller clears the call, the user endpoint is idle.
    4. Else if the called party does not answer:
      • If the far end fails the call, appropriate messaging and tones are provided to the caller.
      • When the caller clears the call, the user endpoint and any remaining call attempt artifacts are cleared or idled, as applicable.
    5. Else:
      • When the call is answered, features supported at that time are available.
      • When either party clears the call, the user endpoint is idle.
  5. When a match is found (digit pattern plus correct number of expected digits, where the minimum number of digits is the less than the maximum number of digits):
    ADDITIONAL INFORMATION:
    1. The Device Adapter continues waiting for more digits.
    2. If the interdigit timer expires (indicating no more digits), the user indicates end of dial, or the number of digits reaches the maximum allowed, the Device Adapter initiates the call with the Session Manager and Communication Manager.
    3. Call progress conforms to SIP call handling (speech path cut through, tones, etc.).
    4. If the call is failed at this point:
      • Appropriate messaging and tones are provided to the caller.
      • When the caller clears the call, the user endpoint is idle.
    5. Else if the called party does not answer:
      • If the far end fails the call, appropriate messaging and tones are provided to the caller.
      • When the caller clears the call, the user endpoint and any remaining call attempt artifacts are cleared or idled, as applicable.
    6. Else:
      • When the call is answered, features supported at that time are available.
      • When either party clears the call, the user endpoint is idled.
  6. When no match exists (invalid digit string), the Device Adapter indicates failure to the user.
    ADDITIONAL INFORMATION:
    • Appropriate messaging and tones are provided to the caller.
    • When the caller clears the call, the user endpoint is idled.