Migrating the Personal Directory data from Device Adapter 8.1.1 and earlier to 10.1.x

Last Updated : Dec 23, 2022 |
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Prior to Device Adapter Release 8.1.2, the Personal Directory data was stored in the cluster database of Avaya Breeze® platform.
In Device Adapter Release 10.1.x, the Personal Directory data is stored in the PPM for Data Privacy.
Use the following procedure to migrate the Personal Directory (PD) data from the cluster database of Device Adapter Release 8.1.1 and earlier to the PPM of Device Adapter Release 10.1.x.
For Data Privacy, you must delete the Personal Directory data from the cluster database.
The migration procedure does not include redial lists and caller lists.
  1. Log in to System Manager by using the appropriate administrative credentials.
  2. On the System Manager web console, change the state of the cluster database to Deny New Service. For more information, see the Upgrading Avaya Breeze® platform guide.
  3. Uninstall Device Adapter Snap-in Release 8.1.1 and earlier and then load and install Device Adapter Snap-in Release 10.1.x. For more information, see Upgrading the Device Adapter Snap-in.
    ADDITIONAL INFORMATION:
    PD contacts are still saved in the cluster database.
    Avaya recommends that you do not delete the Device Adapter Snap-in Release 8.1.1 without verifying the working of Device Adapter Snap-in Release 10.1.x.
  4. Log in to Avaya Breeze® platform server by using SSH and the appropriate credentials.
  5. Run the following command to generate the XML file of the PD contacts:
    ADDITIONAL INFORMATION: pdExport <full_path_to_pd.xml_file>
    CS 1000 and Device Adapter Snap-in Release 8.1.1 and earlier save the imported contacts in the cluster database, where as Device Adapter Snap-in Release 10.1.x saves the contacts in the PPM.
  6. Run the following command to import data from pd.xml file of Device Adapter Snap-in Release 8.1.1 and earlier to the PPM of Device Adapter Snap-in Release 10.1.x:
    ADDITIONAL INFORMATION: pdImport <full_path_to_pd_xml_file>
  7. Change the state of the cluster database to Accept New Service.
    ADDITIONAL INFORMATION:
    The PD contacts are now available to the Device Adapter endpoints through PPM.
  8. After the successful importing of PD data to PPM, run the following command to remove PD information from the cluster database:
    ADDITIONAL INFORMATION:
    Important:
    Before deleting the Personal Directory data from the cluster database, ensure that Device Adapter Release 10.1.x is working properly. Because, after you delete the Personal Directory data from the cluster database, you cannot downgrade Device Adapter from Release 10.1.x to Release 8.1.1 without losing the PD data.
    ADDITIONAL INFORMATION: pdRemove <yes>
  9. Delete the Device Adapter Snap-in Release 8.1.1 from System Manager.
  10. Log out of the Avaya Breeze® platform server.
Related links
Considerations before downgrading Device Adapter from Release 10.1.x to Release 8.1.1