Configuring No Hold Conference with a pre-configured destination

Last Updated : Feb 28, 2020 |
Prolog information
The no hold conference feature allows an agent to set up a conference call without putting the active call on hold.
  1. Log on to System Manager by using administrative credentials.
  2. On the System Manager web console, navigate to Elements Communication Manager Endpoints.
  3. Click Manage Endpoints.
  4. On the Endpoints page, select the UC endpoint for which you want to configure the no hold conference feature, and then click Edit.
  5. On the Edit Endpoint page, click the Button Assignment tab.
    1. In another Button Feature field, click no-hld-cnf.
    2. In the Button Label field corresponding to the button number that you want to configure as a no hold conference, type a name for the no hold conference button label. For example, No_hld_cnf.
      ADDITIONAL INFORMATION:
      This label appears on the endpoint.
      If you do not specify a label, the default label that appears on the endpoint is Noholdconf
  6. In the corresponding Ext field, type the extension number as the participant of the conference.
    ADDITIONAL INFORMATION:
    Device Adapter dials the number immediately after pressing the Noholdconf
  7. Click Commit to save the changes.