Overview of Avaya Breeze® platform and Avaya Device Adapter Snap-in upgrade

Last Updated : Jul 09, 2019 |
Prolog information
This chapter contains information about the upgrade process for Avaya Breeze® platform and Avaya Device Adapter Snap-in.
The Avaya Device Adapter Snap-in is one component of a much larger Avaya Aura® customer solution. If the Avaya Aura® platform also requires an upgrade, then depending on the release that you want to upgrade from and to, there is an order in which you have to upgrade the different Avaya Aura® components.
Generally, you should upgrade System Manager, Session Manager, and Communication Manager before upgrading the Avaya Breeze® platform and the Avaya Device Adapter Snap-in.
Note:
Unless the Release Notes for the Avaya Breeze® platform or Device Adapter indicate a different requirement, the Avaya Aura® System Manager release/version must always be greater than or equal to the release/version of the other components, such as Session Manager, Communication Manager, and Application Enablement Services, within the Avaya Aura® solution.
For information about the upgrade order for various Avaya Aura® components, see the Release Notes for the specific releases that you want to upgrade from and to.
You may want to upgrade the following:
  • Only the Avaya Breeze® platform.
  • Only the Avaya Device Adapter Snap-in.
  • Both the Avaya Breeze® platform and the Avaya Device Adapter Snap-in.
If both the Avaya Breeze® platform and the Avaya Device Adapter Snap-in require an upgrade, the upgrades are performed as separate procedures. In almost all cases, there is no specific upgrade order required; however, refer to the Release Notes of the specific release that you are upgrading to ensure that there is no specific upgrade order required.