Personal Directory issues

Last Updated : Feb 18, 2020 |
Prolog information
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  1. Do the following to verify the PD configuration:
    1. System Manager web console, navigate to Elements Avaya Breeze®ConfigurationAttributes.
    2. Click on the Service Clusters tab.
    3. Select the applicable Cluster and Device Adapter service.
    4. On the Attributes Configuration page, navigate to the Contacts group.
    5. To enable Personal Directory, select the Override Default field and set the Effective Value field as Yes.
  2. Increase the logging level for tDSA, tCSDK, tWAP and tSET to DEBUG by using the following commands:
    ADDITIONAL INFORMATION:
    syslogLevelSet dsa tDSA DEBUG
    syslogLevelSet dsa tCSDK DEBUG
    syslogLevelSet tps tWAP DEBUG
    syslogLevelSet tps tSET DEBUG
Next steps
The following issues are possible during the PD migration process:
  • An error while importing the pd.xml file to Avaya Breeze® platform.
  • Space before the very first <xml...> tag on the top of file. Delete the space and save the file.