Avaya Device Adapter Snap-in Reference

Making a call to a supervisor in an idle state

Last Updated : Feb 19, 2020 |

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You can make a call to a supervisor to request assistance between your calls.

In an idle state, press the Supervisor Assist key.
STEP RESULT:
The supervisor gets an alert and answers the call.
You can resume the previous call in one of the following ways:
- For a VDN call, press the VDN line key.
- For other calls, press the corresponding line key.

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