Speed dial is frequently used as a phrase to refer to all mechanisms to place a call rapidly. As such, the Autodial feature is frequently included in speed dial.
However, on CS 1000 1 speed dial is more accurately the use of one of the Speed Call List variants.
There are two main speed call types:
Speed Call Lists (SCL): Allows users to dial a one-digit, two-digit, or three-digit code for placing calls. You can use Speed Call for internal and external calls. To use Speed Call, digital and UNIStim telephones and attendant consoles can have a Speed Call key/lamp pair.
CS 1000 allowed up to 8191 lists, including speed call lists and system speed call lists.
System Speed Call (SSC): Extends the capabilities of Speed Call. With abbreviated dialing, System Speed Call allows a user to temporarily override the Class of Service of the telephone, Trunk Group Access Restrictions (TGARs), and code restrictions.
Analog endpoints on CS 1000 can also access speed call capabilities using the applicable feature access code.
Users on CS 1000 can be speed call list users or controllers. A user can use the list but cannot edit it. The controller can change the entries.
To make a call with a speed call list (or system speed call list), a user can select a line, press the speed call button, and enter the index of the desired entry. For devices without a speed call button, to access the list, the user goes off hook, dials the FFC for the speed call access, and dials the index of the desired entry.
A controller can use the list as it exists or add a new entry. The new entry is added while on-hook and without selecting a line. The user presses the speed call key (the lamp flashes), dials the index for this number (0 to 999), and enters the number followed by the octothorpe (#). If accepted, the lamp becomes dark. Otherwise, the lamp continues to flash.
Device Adapter behavior is similar but uses the Communication Manager Abbreviated Dialing Lists. Each user has access to only one of the three sets of system tables.
Note:
Device Adapter does not support the Predial state for Abbreviated Dialing.
When the user selects a line and presses the key to make a call, Device Adapter prompts for the index. After the index is received, Device Adapter requests the abbreviated dialing service from Communication Manager, and the call proceeds.
When the user selects a line and dials the FAC for the abbreviated dial list, Communication Manager provides audible feedback for the FAC and accepts the list entry.
To program the list, the user either enters the FAC and enters the data, or presses the speed call button while no line is selected and enters the data.
These actions make the user experience almost identical to the CS 1000 experience.
For more information, see Speed Dial in Appendix H: Call processing features and services.
