Private line service feature description

Last Updated : Feb 27, 2020 |
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The Private Line Service feature allows a CS 1000 or a Meridian 1 proprietary endpoint to access reserved PSTN trunks, if the administrator has assigned some of the PSTN trunks as private trunks to the endpoint.
The available functionalities with the Private Line Service feature are:
  • Making outgoing calls: You can make outgoing calls using the reserved trunks. Internal calls cannot be made using the private line service feature, the calls must be routed through the public network.
    Outgoing calls can be made only if the administrator has configured a private line button on your endpoint. The private line buttons can be configured as one of the following:
    • Private Line Ringing (PVR)
    • Private Line Non-ringing (PVN)
  • Routing incoming calls: If reserved trunks are assigned to your endpoint, then Communication Manager routes all the incoming calls using the reserved trunk to that particular endpoint only.
    For the incoming calls, Private Line Service feature supports bridged call appearance in the SCA mode, which means that only one call is allowed across all the users and bridging into the call is allowed.
  • Supported features: You can use following features on your endpoint with the configured Private Line Service feature:
    • Automatic Dialing.
    • Automatic Preselection
    • Call Pickup
    • Call Transfer
    • Call Status
    • Conference
    • Common Audible Signaling
    • Hold
    • Multiple Appearance Single Call Arrangement
    • Prime Directory Number as the calling party number for making outgoing calls using the PVR or PVN key
    • Privacy
    • Privacy Release
    • Release
    • Transfer