Placing a call on hold

Last Updated : Jan 22, 2019 |
Prolog information
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When you are active in a call on the headset, speakerphone, or the handset, use the following procedure to place the call on hold.
  1. Press the Hold button.
    STEP RESULT:
    The system places the call on hold.
    • The icon or lamp beside the button flashes.
    • The user is no longer in two-way speech.
    • If announcement is configured, the system plays the music to the party on hold.
  2. Further actions depend on the user configuration and availability of other line keys.