Call Waiting feature operation

Last Updated : Jun 06, 2019 |
Prolog information
  1. The user is busy on the call appearance DN key.
  2. A call is placed to this DN number.
  3. The second call appearance key flashes.
  4. If the user presses the ringing line appearance:
    1. Auto-hold: The current call is placed on hold and a new call is established with the incoming request. The user can switch between the calls by pressing the appearance buttons.
    2. No auto-hold: Answering the second call releases the first call. Alternatively, the user can place the current call on hold and press the second call appearance button. A connection is established to the new call and the user can switch between the two using the Hold method.